Paper, ERA or NinjaDent
Already on ERA? Here’s what’s still on your desk.
Electronic remittances (ERA) and deposits (EFT) cut paper, and some practice software — Open Dental, for example — can post supported ERAs automatically. But exceptions, deposit questions and fee schedules still need a person, and many EOBs still arrive on paper or as PDFs.
Question
Paper or PDF EOB
ERA + EFT
NinjaDent in development
Arrives as
Mailed paper, or a PDF from a payer portal
An electronic remittance file plus a bank deposit
All of them: ERAs, PDFs and scanned paper
Into your practice software
Your team reads it and keys every line
Some software auto-posts supported ERAs (Open Dental does)
Posted directly, by your office’s rules
Still needs a person
All of it: reading, keying, balancing, fixing typos
Claims that don’t match, exceptions, deposit questions
Only what falls outside your rules
Fee schedules
Updated by hand, when someone has time
Not updated by Open Dental’s ERA auto-processing*
Each carrier’s fee schedule kept current from allowed amounts